Any that bulge or look leaky can also cause shut off faults. It is also worth checking all capacitors in the power supply board look healthy too. Options for setting up your soundbar Use Gaming Hub on your Samsung TV Find the right sound settings for your TV Set up Parental Controls on your TV Make your soundbar turn on with your TV We're here for you Contact Samsung Support Contact us online through chat and get support from an expert on your computer, mobile device or tablet. After a good clean with a mild cleaner these often work correctly . Another fault is loading disc’s, the grips that pull in the dvd can also get greasy causing them to slip too. PROT means that the AMP is protecting itself from damage due to bad or incorrect wiring or damaged and or incorrect speakers. Please also check the cables that connect the speakers, disconnect them all, reconnect, turn the unit off and back on. As capacitive touch, these are always going to be iffy, as the machine is constantly pulling in air from the back to keep the main supply board cool and other components with heat sinks. Please make sure there is nothing blocking the air vents on the unit, nothing is sitting on top of the unit and that it is not near any hot items like radiators. Humidity can also play a part in the fault. You could try blowing it out with air or a hair dryer. Removing the strip behind the touch screen will allow in most cases the player to act properly. This causes some confusion in the control chip which the decides the player should be off. These players have a couple of weakness’s, one is that the front window where you are supposed to control the player from apart from the remote control, gets dirt or grease in it out of the air.
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